Orders once placed can be cancelled on the same day by reaching out to our customer care. If you cancel it in time, we will refund the full amount back into your account and you will receive an email from us confirming the same.
We only provide refunds if you receive the bat with damages and other genuine cases. In such cases, we will refund the full amount minus shipping(INR 300) and admin charges(an additional INR 300). Please note that once the bats have been used, we cannot offer a refund as the products cannot be resold to customers.
While we take a lot of effort to ensure that every customer’s expectation is fulfilled, we understand that sometimes, we make mistakes and cannot match up to your expectations. So if there are still any concerns, do reach out to us and we will see what can be done.